
Contact Us
The fastest way to reach us is email. We read every message and reply during our support hours.
hello@elevatedstore.in
Please include your order number. You will receive an automatic acknowledgement straight away.
Support hours
We reply to emails between 11:00 am to 5:00 pm IST, Monday to Friday (closed on Indian public holidays and festivals). Emails received outside these hours are answered the next working day.
We handle all support, returns, exchanges and refunds by email. We do not take phone calls or WhatsApp messages.
Business details
Prime Collective Pvt. Ltd.
GSTIN: 07AARCP4627N1ZO
A-1/226-B, Third Floor, Janta Flats, Paschim Vihar, New Delhi 110063
Grievance officer
Name: Riya, Customer Relations Manager (Grievance Officer)
Email: hello@elevatedstore.in
Returns and exchanges
Please read our Returns, Exchanges & Refunds page first. Remember the 3-day window and the mandatory re-packing video for returns and exchanges.












